Your Personal Claims Advocate

We act as your advocate during the claims process, as we work for you, not for the insurance company, this ensures your claims is processed and resolved promptly.
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Your Personal Claims Expert

We provide personal and regular updates from the time you submit your claim through to settlement and our client there is of course no cost to you for our assistance.

Process for Claims Management​

Standard processes we adopt for claims management include:

Ultimately, at All Star Brokers we understand that our role as your insurance advocate is to create certainty in times of uncertainty.

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Protecting What Matters Most - All Star Brokers - Your Trusted Parters In Insurance

3 ways we can help you during a claim

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Expert Advice

We can give you advice throughout the claims process and will advocate on your behalf with insurance companies. This frees you up to focus on running your business – while we work to get your claim resolved as quickly and as favourably as possible.

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Faster Claims

With All Star Brokers, you’ve got an expert you can trust on your team, who can manage the claims process on your behalf, allowing you to focus on what really matters. We can follow your claim from start to finish; we don’t just lodge and forget.

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Better Outcomes

We understand how important it is for you to have a positive claims outcome. As a Steadfast insurance broker, we leverage the support of our network so that you’ve got the added benefit of a large organisation who can help if an issue arises. We can support you to manage your claim and champion it at the highest level with insurers if there happens to be an issue.

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Lodging a Claim

To lodge a claim you can either complete our online forms, email or phone using the following contact details:
Important note – this information is provided to assist you in understanding business insurance claims. It does not constitute advice, and is not complete, so please discuss the full details with us. All insurance has a deductible/excess, exclusions and limits of liability.

Get Your Claim Started Faster

Download our claim forms and expedite your claim process.