At All Star Brokers, we understand how stressful it can be when things go wrong.
That’s why we act as your personal advocate throughout the entire claims process. Because we work for you, not the insurance company, we make sure your claim is handled quickly, fairly, and with as little hassle as possible.
You’ll receive regular updates from the time you lodge your claim right through to settlement. And our assistance? It’s completely free as part of your policy with us.

Our team provides clear guidance throughout the claims process. We speak the insurer’s language, so you don’t have to.

We don’t just lodge your claim and walk away. We manage it from start to finish, allowing you to focus on what matters most, your business or family.

As part of the Steadfast network, we can escalate and resolve issues at the highest level. You benefit from our network’s strength and influence.
To lodge a claim you can either complete our online forms, email or phone using the following contact details:
Important Information Before You Lodge – This page is intended to help you understand how claims work. It doesn’t constitute advice and doesn’t cover everything. Every insurance policy has deductibles, exclusions, and limits.
Please contact us to discuss your specific policy in detail.
Download our claim forms and expedite your claim process.
You can send us your query anytime using our contact form, chat with us online for instant answers from our friendly team, or simply call us on 1300 043 009, we’re here to help!